Privacy Policy

SkyDB provides technology, ICT staffing, software development, data, AI, cybersecurity, business technology and related professional services.

This Privacy Policy applies to our website, online forms, business communications, recruitment activities, client interactions, contractor relationships, digital platforms and related services.

We may collect personal information that identifies you or could reasonably identify you. This may include:

• your name;
• email address;
• phone number;
• business name;
• job title;
• employer or organisation;
• location;
• enquiry details;
• communication history;
• resume, employment history and recruitment information;
• qualifications, skills, certifications and references;
• right-to-work or compliance information where relevant;
• client, supplier or contractor information;
• billing or payment-related details;
• website usage information;
• IP address, device information, browser type and analytics data; and
• any other information you choose to provide to us.

Where required for recruitment, staffing, compliance, security or service delivery purposes, we may also collect sensitive information, such as identity documents, background check information, health or safety-related information, visa or work entitlement information, or other compliance documents. We will only collect sensitive information where permitted by law, where reasonably necessary, and where consent is required.

We may collect personal information when you:

• visit our website;
• submit an online form;
• contact us by email, phone, social media or other channels;
• request information about our services;
• become a client, supplier, contractor or partner;
• apply for a job or contractor opportunity;
• provide documents for compliance or onboarding;
• use one of our digital platforms or tools;
• attend meetings, events or interviews with us; or
• otherwise provide information to us.

We may also collect information from third parties where lawful and relevant, such as recruitment platforms, referees, background check providers, public registers, professional networks, business directories, clients, service providers or publicly available sources.

We collect and use personal information for purposes including:

• responding to enquiries;
• providing our services;
• managing client and supplier relationships;
• delivering ICT staffing, recruitment and contractor services;
• assessing candidates, workers, contractors or applicants;
• performing onboarding, verification and compliance checks;
• managing projects, support requests and business operations;
• communicating with you;
• preparing proposals, agreements, invoices and reports;
• improving our website, platforms, systems and services;
• maintaining security, fraud prevention and business continuity;
• complying with legal, regulatory, insurance, tax, employment, workplace and contractual obligations; and
• sending business updates, marketing or service information where permitted.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided or by contacting us.

Our website may use cookies, tracking technologies and analytics tools to understand website traffic, improve website performance, remember user preferences and measure the effectiveness of our content or campaigns.

You can usually adjust your browser settings to block or delete cookies. However, some website features may not function properly if cookies are disabled.

We may disclose personal information where reasonably necessary for our business functions and services, including to:

• clients, employers or project partners;
• contractors, candidates or workers, where relevant to a service or opportunity;
• technology, hosting and cloud service providers;
• recruitment, payroll, compliance or background check providers;
• professional advisers, including lawyers, accountants, auditors and insurers;
• payment, billing and administration providers;
• regulators, government agencies, law enforcement or courts where required;
• related entities, business partners or authorised representatives; and
• other third parties where you consent or where disclosure is permitted by law.

We do not sell personal information.

Some of our service providers or technology platforms may store or process information outside Australia. Where we disclose personal information overseas, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy requirements.

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

These steps may include access controls, secure systems, password protection, staff confidentiality obligations, data retention controls, secure cloud services, monitoring, encryption where appropriate, and internal security procedures.

However, no method of online transmission or electronic storage is completely secure. You should take care when sending information online.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, manage relationships, comply with legal obligations, resolve disputes, maintain business records, enforce agreements and meet insurance, audit, tax, employment or regulatory requirements.

When personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it where lawful and practicable.

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before responding. In some circumstances, we may refuse access or correction where permitted by law, but we will explain the reason where required.

If we become aware of a data breach involving personal information, we will assess the incident and take appropriate steps to contain, investigate and respond to it.

Where required by law, we will notify affected individuals and the Office of the Australian Information Commissioner.

Our website may contain links to third-party websites, platforms or services. We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy policies before providing personal information.

If you have a question, concern or complaint about how we handle personal information, please contact us using the details below.

We will review your enquiry and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Last Updated" date.

SkyDB Pty Ltd

ABN: 87 648 370 343

Address: Level 19, 180 Lonsdale Street, Melbourne VIC 3000